Terms & Conditions

Use of Website

• This Website is provided for information, product browsing, and ordering purposes.
• You agree not to misuse this Website for unlawful or unauthorised purposes.
• We may suspend or terminate access if we reasonably believe a user has breached these Terms.

Product Information & Availability

• We aim to keep product descriptions, pricing, and availability accurate, but errors may occur.
• All products are subject to availability. We reserve the right to limit quantities or withdraw items at any time.
• Some images are for illustration purposes only; actual products may vary slightly.

Orders & Payments

• By placing an order, you confirm that the information you provide is true, accurate, and complete.
• Prices are listed in your detected IP address currency. Taxes, duties, and shipping fees will be added at checkout, where applicable.
• Payments must be made through the approved payment methods on our Website.
• We reserve the right to cancel or refuse an order if:
  • – payment is not received;
  • – product availability changes; or
  • – there is suspected fraud or misuse.

Shipping & Delivery

• Delivery times provided are estimates only and may vary depending on location and carrier.
• We are not liable for delays outside our reasonable control (e.g., customs clearance, strikes, courier delays).
• Risk of loss or damage passes to you upon delivery.

Returns & Refunds

• Our standard return period is 90 days from the date of purchase, in accordance with Australian Consumer Law (ACL).
• To qualify for a return:
  • – Products must be unused, undamaged, and in original packaging;
  • – Proof of purchase must be provided.
• Custom orders or specially manufactured products may not be returnable unless faulty.
• Refunds will be processed via the original payment method within a reasonable timeframe.

Intellectual Property

• All Website content, including text, images, logos, product data, and software, is the intellectual property of PSM Fasteners Pty Ltd or its licensors.
• You may not copy, modify, distribute, or use any content without prior written consent.

Limitation of Liability

• To the maximum extent permitted by law, we exclude all warranties, conditions, or representations, whether express or implied.
• We are not liable for any indirect, incidental, or consequential damages arising from the use of this Website or products purchased.
• Nothing in these Terms excludes rights under the Australian Consumer Law (ACL).

Privacy & Data Protection

• Personal information collected will be handled in accordance with our Privacy Policy.
• By using our Website, you consent to such collection and processing.

Governing Law

• These Terms are governed by the laws of Australia.
• Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

Amendments

• We reserve the right to update these Terms at any time without notice.
• The latest version will always be published on this Website. Continued use of the Website constitutes acceptance of the updated Terms.