Shipping Policy
At PSM Fasteners, we aim to provide clear, transparent, and reliable shipping services for all customers.
Order Processing
Orders are typically processed within 1–2 business days after payment is received. Orders are not processed or shipped on weekends or on public holidays.
Shipping Costs
Shipping costs are calculated at checkout based on order size, weight, and delivery location. Any applicable fees will be clearly displayed before purchase.
Delivery Timeframes
- Standard Shipping: 2-6 business days
- Express Shipping: 1–2 business days
- International Shipping: 1-5 business days
Shipping Locations
We ship Australia-wide and to most international destinations. Availability will be confirmed at checkout.
Tracking Information
All shipped orders include tracking. Customers will receive tracking details via email once the order has been dispatched.
Customs, Duties & Taxes (International Orders)
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us promptly at info@psmfasteners.com so we can assist in resolving the issue.
Address Accuracy
Customers are responsible for providing accurate shipping details. We are not liable for orders delivered to incorrect addresses supplied at checkout.
Contact Information
For any shipping-related inquiries, please contact: info@psmfasteners.com
This shipping policy is provided to ensure transparency and compliance with advertising standards and may be updated at any time without notice.